Member Service Representative - Pantano

Tucson, AZ

Full Time

Banking/Finance

Mid Level

Member Service Representative

Job Summary:

To assist members and potential members with their financial needs. Explains services which meet member financial needs, sets up new accounts, respond to problems, direct members to the appropriate personnel, and prepares loan documents. May have lending authority as assigned.

Salary: $20.50 per hour

About Us:

Hughes Federal Credit Union is dedicated to providing a positive difference in our members’ financial lives. Our commitment to the Tucson community extends beyond our members as we sponsor and support local charities and organizations that promote the financial literacy of future generations. Join our team and see why we have been named a “Best-In-State” credit union, four years in a row!

Daily Responsibilities:

Assists members with opening and closing accounts, may underwrite consumer loans up to the amount assigned per Credit Union policy. Answers questions about products and services and resolves problems that are within their authority to resolve. Refers problems that are beyond their authority to their supervisor, along with their recommendations.
Identifies cross-sell opportunities and cross-sells services to members.
Assures that appropriate records are maintained and required reports are prepared including compilation and assembly of loan documents into files for record keeping.
Processes and inputs data on the computer system.
Acts as liaison between members and various organizations and departments.
To provide accurate, courteous, friendly, timely and professional service to all members and other employees.

Preferred Skills:

Minimum of six months of similar or related experience.
Equivalent to a high school education.

Benefits and Perks:

Generous Paid Time Off Policy
- Up to 15 days in 1^st year of service
- Paid Time Off increases with tenure
401(k) plan
- 7% company match
Health, Dental, and Vision Insurance
- Health Savings Account with Employer Contribution Available
- Free Vision Insurance
Life and Disability Insurance
- Provided by the Credit Union with Optional Supplemental Coverage Available
Competitive Wage and Career Growth

Hughes Federal Credit Union is a background screening, credit check and E-Verify workplace.

Apply for this position

Required*

Apply with Indeed

First Name*

Last Name*

Email Address*

Phone*

Address*

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Are you 18 years of age or older?

References: Please enter names and contact information:

What is your desired rate of pay?*

How many years of experience do you have working for the position you have applied for?*

Which branch location are you applying for?*

If your preferred branch location is not available, what would be your second preference?*

What is the reason for leaving your last three jobs?*

Please explain any gaps in your employment.*

Are you legally authorized to work in the US?*

Do you now, or will you in the future, require sponsorship for employment visa status (e.g., H-1B visa status, etc.) to work legally for our Company in the United States?*

Will you consent to a background credit check and criminal history check?*

How did you hear about this position?*

Are you at least 18 years of age?*

Have you ever been employed by Hughes Federal Credit Union?*

The following questions are entirely optional.

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Gender

Race/Ethnicity

Human Check*

Submit Application

Thanks for visiting Hughes Federal Credit Union's career page. Please review our open positions and apply to the positions that match your qualifications.

Member Service Representative - Pantano

Apply for this position